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Home › FAQ › Outsourcing IT

License management in outsourcing?

SLA-urile noastre standard: Uptime garantat: 99.9%. Răspuns incidente critice: 30 min. Răspuns probleme standard: 2 ore. Rezolvare probleme standard: 8 ore. Raportare: lunară detaliată. Penalități contractuale dacă nu respectăm SLA-ul. SLA-uri custom disponibile pentru cerințe speciale.

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