IT Outsourcing
Complete outsourcing of IT services: infrastructure management, help desk, monitoring and 24/7 support.
Our IT Outsourcing service gives you a complete IT department without hiring, training and replacing people. We take care of the technology, you take care of the business.
Your IT department, outsourced
We take responsibility for everything IT-related in your company, at the level you actually need:
- Infrastructure administration — servers, network, workstations, cloud services and licences
- A help desk for your staff — a single point of contact for any technical issue
- 24/7 monitoring — we see incidents when they happen, not when a customer calls you
- Security and backup — protection, backups and a recovery plan, tested regularly
- IT projects — migrations, expansions and rollouts, delivered by the same team
SLA and predictable costs
The relationship rests on a written service level agreement, not on verbal promises:
- Response and resolution times agreed per severity level
- A fixed monthly fee — you know from the start what IT costs you every month
- Regular reporting — tickets, availability, incidents and recommendations
- A dedicated account manager — one person who owns the relationship
Moving over from an in-house team
If you already have an IT person or team, we do not replace them overnight. We take over the documentation and the access, run in parallel for a while and only then switch over completely — or we stay alongside your in-house team for the areas where it needs specialists. See also IT support, or start with a consultancy assessment. Ask for a quote.
What this service includes
24x7 Outsourced IT Support
Access to a team of highly experienced, knowledgeable technical engineers. Lower cost, flexible IT Support that you need to meet business goals.
24x7 Infrastructure Monitoring
Early recognition of potential issues, eliminating downtime and providing a solid and reliable always on technology service.
Outsourced IT Security
A better security setup, while reducing your IT Security costs. Access to a team of IT security experts available 24x7x365.
Outsourced IT Infrastructure
IT Infrastructure that aligns with your business goals and provides a positive return. Flexible, scalable and fully supported technologies.
Business Continuity
Mission-critical application and data protection. Scale as and when you need to with fully flexible business continuity services.
Data Backups
Highly secure and reliable outsourced backup services. Set your own Recovery Time and Recovery Point Objectives.
IT Strategy and Advice
A more effective and better informed IT department. Improved organisational performance and management of risk.
IT Project Services
Outsourced IT projects delivered on time, on budget and to specification. Better return on your investment.
Software Licensing
Uncovering the most cost-effective and flexible way to license your current software. Ensuring compliance.
IT Compliance Support
Access to highly experienced, knowledgeable technical engineers. Outsourcing compliance tasks to specialists frees up internal resources.
Frequently asked questions: IT Outsourcing →