AI solutions, automation and IT services

Our AI & Digital Marketing service brings artificial intelligence down to earth: concrete tools that answer your customers, sort your data and bring qualified traffic, with a measurable return.

AI that solves a real problem

We do not sell technology for its own sake. We start from a task that costs you time or money today and automate exactly that:

• Chatbots and virtual assistants that answer customers and internal staff around the clock
• Document and email processing — extraction, classification and routing without manual typing
• Data analysis and reporting that turns scattered figures into decisions
• AI assistants trained on your own knowledge base, procedures and product catalogue

Digital marketing that can be measured

Visibility only matters when it produces enquiries. We work on the whole chain, from the search result to the lead in your inbox:

• Search engine optimisation (SEO) — technical audit, content structure and local visibility
• Marketing automation — email flows, lead scoring and follow-up without manual work
• AI-assisted content and campaigns, always reviewed by a human before publication
• Reporting on the indicators that matter: enquiries, cost per lead, conversion

Data stays yours

Every solution is built GDPR-compliant, with a clear answer on where your data is processed and stored. Talk to us about your use case or see our full range of IT services.

Our Software Development & Automation service delivers the applications your business actually needs and removes the repetitive manual work that slows your team down.

What we build

We design, develop and maintain custom software around your real processes, not around a generic template:

• Web and mobile applications built for your own workflows
• Internal portals and business apps for teams, partners and clients
• Integrations between ERP, accounting, CRM, e-commerce and other systems
• Automations that replace spreadsheets, copy-paste and manual reporting

How we work

Every project starts with a technical analysis of your current process, followed by a clear scope, a fixed estimate and delivery in short iterations you can see and test:

• Analysis and solution design — we map the process before writing a single line of code
• Development in iterations — you review working software every two weeks
• Testing and go-live — data migration, user training and documentation included
• Maintenance and continuous development — the application keeps evolving with your business

What you get

Fewer manual steps, fewer errors and systems that finally talk to each other. You own the source code, the documentation and the hosting environment, with no vendor lock-in. Ask for an estimate or see our full range of IT services.

Our IT Consultancy service gives you a clear picture of the technology you use today and a realistic plan for what comes next, so that IT decisions are made on data rather than on gut feeling.

Where we start

We start with an audit of your infrastructure and of how it is actually used day to day, because you cannot optimise what you have never measured:

• An inventory of hardware and applications — what you own, what is still supported by the vendor and what is out of life
• A risk review — single points of failure, backup, access control and compliance
• The real cost of IT — licences, subscriptions, support contracts and spend nobody is watching
• The way people work — where technology helps them and where it gets in the way

Strategy, budget and a staged plan

The audit turns into a plan you can take into a management meeting, not a technical report nobody reads:

• An IT strategy aligned with your business goals — technology follows the business plan, not the other way round
• A predictable budget — what to invest now, what can wait and what postponing will cost you
• A technology roadmap — clear stages, with priorities and owners
• Solution selection — we compare the real options for your needs, with no brand preference
• Supplier management — we negotiate the terms and keep contracts and performance under review

What you get

Technology decisions you can justify, costs under control and an independent partner who will also tell you what you do not need to buy. If you need delivery as well, we continue with IT outsourcing or IT support. Book a conversation.

Our IT Outsourcing service gives you a complete IT department without hiring, training and replacing people. We take care of the technology, you take care of the business.

Your IT department, outsourced

We take responsibility for everything IT-related in your company, at the level you actually need:

• Infrastructure administration — servers, network, workstations, cloud services and licences
• A help desk for your staff — a single point of contact for any technical issue
• 24/7 monitoring — we see incidents when they happen, not when a customer calls you
• Security and backup — protection, backups and a recovery plan, tested regularly
• IT projects — migrations, expansions and rollouts, delivered by the same team

SLA and predictable costs

The relationship rests on a written service level agreement, not on verbal promises:

• Response and resolution times agreed per severity level
• A fixed monthly fee — you know from the start what IT costs you every month
• Regular reporting — tickets, availability, incidents and recommendations
• A dedicated account manager — one person who owns the relationship

Moving over from an in-house team

If you already have an IT person or team, we do not replace them overnight. We take over the documentation and the access, run in parallel for a while and only then switch over completely — or we stay alongside your in-house team for the areas where it needs specialists. See also IT support, or start with a consultancy assessment. Ask for a quote.

Our Professional IT Support service provides your company with a dedicated team of IT specialists who handle all technical issues, so you can focus on what truly matters — growing your business.

Why do you need professional IT support?

In a world where technology drives business, every minute of downtime means financial losses and unhappy customers. Our support team guarantees:

• Maximum 30-minute response time for critical incidents
• Proactive 24/7 monitoring of your entire IT infrastructure
• Fast resolution of technical issues, from simple to complex
• Preventive maintenance to prevent problems before they occur

How does it work?

We provide multi-level IT support, tailored to your company's needs:

• Level 1 — Help Desk: User assistance, password resets, email issues, printers, connectivity
• Level 2 — Technical Support: Server configuration, networks, VPN, backup, security
• Level 3 — Engineering: Infrastructure architecture, migrations, complex projects

Support channels

Our team is accessible through multiple channels:

• Dedicated phone line (priority for clients)
• Email with automatic ticketing and tracking
• Remote desktop for rapid interventions
• On-site when the situation requires it