Support

Support

Proactive IT Support

Early recognition of potential issues, eliminating downtime and providing a solid and reliable technology service. Proactive IT Support gives you the information you need to make better decisions. Lower the risk and the potential cost of IT issues within your business. Keep up to date with your changing IT Infrastructure

24x7 Service Desk Support

Lower cost, flexible IT Support than you need to meet your business goals. Access to a team of highly experienced, knowledgeable technical engineers. Guaranteed response and resolution times based on a bespoke service level agreement (SLA). Extensive 24x7x365 monitoring and proactive support. Access to a host of spares and loan equipment to keep your business operational. Benefit from regular communication and completely transparent IT support report

24x7 Network Monitoring

A reduction in the cost of providing technology services to your business. Early recognition of potential issues, helping eliminate downtime and providing a solid and reliable 'always on' technology service. Efficiently manage and optimise your IT infrastructure performance. Help manage your growing, changing infrastructure while remaining secure.

Remote IT Support

Lower your costs, while allowing you to better budget for your IT. Improved speed of IT issue resolution. You can easily scale your operations without restriction.

Out of Hours IT Support

Your team is fully supported and can be productive 24x7x365, while maintaining cost-effectiveness. Expand your business to any time zone and know that you are fully supported. Guaranteed response times from qualified engineers.

Onsite IT Support

Access to the expertise without all of the staffing issues. Ensure that you are following best practice, while taking advantage of our resources. Keep on top of your IT costs and budget with greater confidence. Enjoy the lowest possible disruption to your business

Network Support

Our experienced team of network experts will quickly diagnose problems and support your business. Enjoy reliable network availability and optimal performance. Streamline your costs while reducing your network management overhead. Improve your network efficiency and effectiveness. Allow you to plan and scale your network appropriately. We remove your network maintenance burden.

Dedicated Service Desk

Single point of contact for support that is completely dedicated to your needs. High performing operational service, with increased user and business satisfaction from improved system performance and availability. Enjoy the predictability of fixed fees, the reduction in management hassle, with the flexibility of having your own team. All of the benefits of your own, in-house service desk, without the cost and hassle of finding, retaining and managing your own resources. Access to a group of engineers dedicated to supporting you and your business needs